I love it.
What really struck me is the down-to-earth straightforward style. It’s Not What You Say... It’s What You Do will make people think, "this isn't as hard as I thought it would be."
Great book, you're on a winner.
I found the section on individual initiative to be excellent. The definition of accountability was brilliant... in particular the line between enough and too much accountability. Thanks.
D. La Pouple
You make it easy for people to get the point.
I held a workshop and I needed to finish on the subject of commitment. I read [my people] the Leslie Robertson story... you could have heard a pin drop. It was very powerful way for me to get my message across.
I will reference It's Not What You Say... It's What You Do often in 2005.
Loaded with practical, how-to advice that can be instantly applied.
Perhaps the strongest is the chapters on the "Right People" which offers truly practical tests and thought provoking ideas.
An exciting must-read.
The book is really good, Laurence, I admire your thoughts.
Dr. S. Chowdury
author, "The Power of Six Sigma"
I found myself applying your advice not only to my business but to my parenting as well.
Children (read employees) learn and retain so much more by observation as opposed to listening. Your advice rings true.
Bravo. Your book is entertaining, engaging and full of tips.
The text flows like water in the backwater lakes of this southern part of India (where I find myself today).
It's amazing... great stories... so spot on.
Right now we are crazy busy, trying to solve problems. The only reason we are still addressing them is our failure to follow through. Thanks for your help.
A very relevant message in a world too often filled with promises made without the commitment to deliver.
It's my [new] road map.
The book has helped in planning and assessing the issues we encounter in our aquisitions and helped me stay focused on the elements that are the catalyst of results.
President and COO
I found myself constantly learning (always a good sign).
It’s Not What You Say... It’s What You Do - How Following Through at Every Level Can Make or Break Your Company is every bit as good as It’s Not the Big that Eat the Small and even more vital, given today's climate.